African Shops Privacy Policy

1.  Preface

This privacy statement regards to Africann Shops UK’s website at africanshopts.co.uk (the “Website”). We at African Shops take your privacy thoughtfully. This policy relates the acquisition, processing and other application of personal data under the General Data Protection Regulations 2018 (“GDPR”) - http://www.legislation.gov.uk/ukpga/2018/12/contents/enacted and the Data Protection Act 1998 (“DPA”) .

For relevance to  DPA and GDPR, we are the data controller and any inquiry regarding the collection or processing of your data should be addressed to Domain Administrator, africanshops.co.uk at webmaster@africanshops.co.uk. By using the Website, you consent to this policy. Our organization is registered with the Information Commissioner’s Office for this purpose.

2.  Information we collect

Personal data are collected on this Website only if it is directly provided to us by you the user, e.g. First and Last Name,  email address,  address, and telephone number, and therefore has been provided by you with your consent. Typically you will only offer such details if you wish to sign up for our free e-newsletter or other resources such as filling in our online contact form or are making a purchase from us.

We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

Your payment information (e.g., purchase and credit card details) provided when you purchase from our website is not received or stored by us. That information is processed securely and privately by the third party payment processors that we use. African Shops will not have access to that information at any time. We may share your data with our payment processors, but only to complete the relevant payment transaction. Such payment processors are NOT authorized to use your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.

Our website incorporates social media features with links to our Facebook and Twitter platforms. These features may collect information regarding your IP address. Social media features are either hosted by a third party or on our website. Any information, communication, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control other users on these platforms or the actions of the platforms themselves. Your interactions with those features and platforms governed by the privacy policies of the companies that provide them.

3.  Use of your information

We may hold and process personal data that you provide to us following the DPA and GDPR.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. Also, we may use the information for the following purposes:

a) To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;

b) If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;

c) Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;

d) Where you have permitted us to receive our e-newsletters, from time to time to provide that to you.

e) Setup and manage accounts, including identification and authentication

f) Receive or secure a payment

g) fulfillment of orders

h) Generate services with n local relevance such as a pick-up location

i) Give support, including addressing questions and problems users, merchants, or pick-up locations may have with the Services or resolving disputes

j) Stop, recognize, examine and react to fraud, unlawful access/use of our services, violations of terms of use, or other unlawful conducts

4.      Marketing Communication Opt-out

To control your choices or opt-out of marketing news, you can do any of the following methods.

a)      Email Marketing Promotional Offers: If you do not want to accept emails from us about exclusive advertisements or offers, you may use the unsubscribe options at the foot of each email

b)     SMS Promotional Offers: When you give us your mobile number for marketing purposes, we may send you specific marketing updates via SMS text messages. Consent is not a requirement to use the services, and standard data and message rates will apply. If you no longer want to receive mobile news on products from us, you can follow the instructions provided in those messages or otherwise respond STOP to any update we send.

5.  Disclosure of your information

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimize credit risk.

Where you have allowed for us to do so, we may provide your data to selected third parties who may reach out to you about their goods or services that you may be interested in.

If you do not want us to use your data for our